Our
Policy

Services

  • We offer gel nails, eyelashes and brow services. (No SNS, acrylic or normal polish)
  • Please book an appointment in advance and be on time.
  • Payment

  • We accept cash and bank transfer only.
  • Prices are listed on our website and in-store.
  • Cancellation Policy

  • Cancel or change your appointment at least 48 hours in advance.
  • Cancellations made less than 48 hours before your appointment will result in a lost deposit.
  • No-Show Policy

  • $50 non-refundable deposit is required to book an appointment.
  • No-Shows will lose their deposit and cannot book future appointments.
  • Refund Policy

  • Deposits are non-refundable.
  • Services are non-refundable once completed.
  • Private Home Studio Policy

  • Only the person with the appointment may visit.
  • No additional guests allowed.
  • Lateness Policy

  • If you are more than 15 minutes late,
  • your appointment will be canceled and your deposit forfeited.
  • Hygiene and Safety

  • All tools are thoroughly sanitized.
  • Inform us of any health conditions or allergies before your appointment.
  • Privacy Policy

  • Your personal information is protected and used only for booking and providing services.
  • Contact Information

  • For appointment changes, cancellations or if you are running late,
  • please contact us at 0432 911 599.